Communication skills are consistently ranked at the top of competencies employers seek in their employees. It’s true that technology makes it faster and easier to communicate; but the reality is that electronic communication has decreased our ability to communicate effectively face-to-face and build good working relationships. This workshop will give participants the opportunity to assess and enhance their own oral communication skills.
define key elements of effective communication
recognize common communication barriers
apply techniques for speaking confidently
communicate more effectively, verbally & non-verbally
use active listening skills