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VIG Privacy Statement

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. We do not link your IP address to your personal identity. The logging is simply to ensure access to our server and for troubleshooting any accessibility and/or security problems.

Registration Forms

Our site's registration/application forms requires users to give us contact information (like their name, email, and postal address), financial information (like their bank account or credit card numbers), unique identifiers (like their social security number), and demographic information (like their zip code, age, or income level). Contact information from the registration forms is used to register users for events, contact users about those events and others offered by the Institute of Government. The customer's contact information is also used to get in touch with the customer when necessary. Financial information that is collected is used to check the users' qualifications for registration, and to bill the user for products and services. Unique identifiers (such as social security numbers) are collected from Web site visitors to verify the user's identity, and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We do not collect data without your knowledge. Any demographic or profile data submitted by you for a particular program/event or survey will be used for internal use only.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address), financial information (like their account or credit card numbers), unique identifiers (like their social security number), and demographic information (like their zip code, age, or income level). Contact information from the order forms is used to ship purchases, information about our company. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to check the users' qualifications for registration, and to bill the user for products and services. Unique identifiers (such as social security numbers) are collected from Web site visitors to verify the user's identity, and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We do not collect data without your knowledge. Any demographic or profile data submitted by you for a particular program/event or survey will be used for internal use only.

Surveys

Our online surveys ask visitors for contact information (like email address), and demographic information (like zip code, age, or income level). Contact information from the surveys is used for internal purposes only. The customer's contact information is also used to get in touch with the visitor when necessary. Demographic and profile data is also collected at our site We do not collect data without your knowledge. Any demographic or profile data submitted by you for a particular program/event or survey will be used for internal use only.

External Links

This site contains links to other sites. Institute of Government is not responsible for the privacy practices or the content of such Web sites.

Public Forums

This site makes listserves, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Our servers have SSL (Secure Socket Layer) encryption for security purposes.

Supplementation of Information

This site supplements the information that you provide with information that is received from third parties. We subscribe to the Virginia Review Database for local government contact information. Choice/Opt-Out You can send email to institute@mail.institute.virginia.edu You can send mail to the following postal address: 2400 Old Ivy Road, Charlottesville, VA 22903 You can call the following telephone number: 804-982-5522

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

You can send email to institute@mail.institute.virginia.edu

You can send mail to the following postal address: 11 South 12th Street, Suite 225, Richmond, VA 23219

You can call the following telephone number: 804-371-0202

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: institute@mail.institute.virginia.edu

The Institute of Government has created this privacy statement in order to demonstrate our firm commitment to privacy.