Topic
Supervisory Skills
Full-day Course
Overview
What really matters to your employees—more money? The chance to learn more? A more flexible work schedule? How can you get honest answers to this question? How can you develop employee loyalty and commitment to the organization?
Based upon the bestselling book Love ‘Em or Lose ‘Em, by Beverly Kaye and Sharon Jordan-Evans, this course will provide strategies to help you motivate and retain employees. You will learn techniques to communicate effectively, ask for feedback, make work more challenging, recognize achievement and effort, demonstrate respect, and support employee growth. You’ll also learn what to do if you cannot offer employees exactly what they want.
Outcomes
examine the Maslow and Herzberg theories of motivation
promote principles of motivation theories in the work environment by using the Love ‘Em or Lose ‘Em strategies
look at examples of how today’s companies have applied these techniques successfully
explain the supervisor’s role in motivating employees
create action plans for applying motivational principles and strategies at the office
Target Audience
Supervisors, team leaders, managers and directors