Full-day Course
Let’s be honest. There are some people at work who you find to be just plain difficult. How can you handle them more effectively? How can you reduce your mutual frustration when dealing with each other? The key could be an understanding of “style.” This workshop uses the model from DISC—a well-researched communication-assessment tool. You will learn how to better understand those who communicate, interact, and respond to situations differently from you. Sometimes it’s easier than we think to resolve the difficulties between us and the people we find difficult.   
gain insight into your own communication style
accurately “read” the style of others
assess the style strengths and weaknesses of your current team
practice simple techniques to communicate more effectively with everyone
Target Audience
Supervisors, team leaders, managers and directors