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VIG Courses

Leadership

So You Want to be a Leader

Full-day Course
Overview:

You have reached a point in your career when you feel ready to assume the role of supervising others. You feel that you can be effective—or even that you can do a better job than supervisors you have known. But are you really prepared to take on the new responsibilities that come with the new position?

This class will help you develop a “leadership mindset” to enable you to analyze a supervisor’s responsibilities, the strengths that make you a good fit, the skills and knowledge you will need to develop, and your motivation for wanting the job. You will leave class feeling better prepared to make your decision and proceed with the next steps. 

 

Outcomes:
  • think like a leader
  • recognize the differences between leadership skills and individual-contributor skills
  • assess your readiness for a leadership role
  • demonstrate your readiness to those who can hire you
Target Audience: For anyone who is considering moving into a leadership position

Myers-Briggs Type Indicator

Introduction to the Myers-Briggs Type Indicator ®

Full-day Course
Overview:

The Myers-Briggs Type Indicator ® has been used successfully by organizations and businesses for more than 50 years. Its validity and reliability has been tested again and again, and individuals and teams continue to find it one of the most effective tools for better understanding behaviors in the workplace. The instrument is also useful in helping individuals work better with others, manage their own work and make good career choices. This interactive workshop introduces participants to type and a better understanding of the behavior of others as well as their own behavior. 

Outcomes:
  • Discuss the 8 personality differences
  • Appreciate the strengths of their own preferences
  • Identify areas that they may need to further develop
  • Gain a deeper appreciation and awareness of personality differences
  • Discuss practical applications of MBTI® theory in leadership, team building, career planning, time management and problem solving
Target Audience: All Employees

Negotiation

Negotiation Types & Tools

Full-day Course
Overview:

We all negotiate everyday in all aspects of our lives—with colleagues, family, and strangers. How well we negotiate depends not only on our personal style, but also on our understanding of specific techniques. This course will provide the opportunity to learn and practice proven skills for negotiating in a variety of situations. 

Outcomes:
  • define negotiation
  • distinguish between competitive and cooperative negotiation; between two-party & multiparty negotiations
  • create an appropriate plan
  • build trust between the parties
  • determine what each party wants
  • use critical communication skills, such as framing, reframing & listening
Target Audience: Managers, enforcement professionals, and all levels of employees who work with the public

Presentation Skills

Don’t Sweat the Spotlight—Improving Your Presentation Skills

Full-day Course, Multi-day Course
Overview:

For many adults, speaking in front of a group is something they avoid at all costs. Yet being able to present a report, budget, or recommendation is an important skill and one that sets those who do it well apart from those who do not. Day one of this workshop provides guidelines for creating an effective, professional presentation and using visual aids appropriately. The second day focuses on delivery tips with time for practice and one-on-one coaching. 

Outcomes:
  • identify common mistakes speakers make and learn how to avoid them
  • analyze their audience
  • determine how much information is “enough”
  • create openings that grab the audience’s attention and closings that finish strong
  • manage nervous behaviors
  • use the right visual aids at the right times
  • facilitate a Q&A session
Target Audience: All Employees
Class size is limited to 6-8 participants.

It’s Showtime! Delivering Effective Presentations

Full-day Course
Overview:

Effective presentations take planning and practice— whether there are 2, 20, or 200 people in your audience. In order to sell your ideas or convey your message, you have to grab your listeners’ attention and hold it.

This workshop will prepare you to speak in public with confidence. You’ll learn how to define your audience, determine your key objective, structure the content, create a strong beginning and end, maintain your focus, and use visual aids. You’ll be able to practice a variety of techniques during the session by preparing and delivering a short presentation. Participants should come with an idea and related information to use in developing and delivering a 10-minute presentation. 

 

Outcomes:
  • identify the basics of Adult Learning Theory
  • analyze your audience
  • prepare a presentation outline and design appropriate handouts
  • recognize the 10 deadly sins when making presentations
  • look at the why and how of audio visual aids
  • calm the butterflies and survive stressful situations
Target Audience: Anyone whose job requires making formal presentations

Strategic Planning

The Art of Strategic Planning

Full-day Course
Overview:

As Yogi Berra said: If you don't know where you are going, you are certain to end up somewhere else. Does your organization have a mission that is clearly focused on where you want to go − in the short term? in the long term? Are you prepared for unexpected opportunities and challenges? Class participants will examine the strategic planning process: its purpose, benefits, and essential components: defining objectives, assessing current and future conditions, forming and implementing strategy, evaluating progress, and fine tuning as needed to stay in the game. Let us help you get to where you want to be. 

Outcomes:
  • define strategic planning
  • review a strategic plan development/deployment model
  • identify the components of strategic planning
  • describe approaches for holding successful strategic-planning sessions
  • develop skills through practice and group activities
Target Audience: Business/budget analysts, supervisors, managers, team leaders‚ anyone who is active in the strategic planning process

Supervisory Skills

Succeeding as a First Time Supervisor

Full-day Course
Overview:

You have just been promoted to a supervisory position. What next? Although you excelled in your previous job, your skills may not be exactly the ones you’ll need to make a good supervisor. This seminar will help ease your move into management and increase your chances of success. This class will provide strategies that you can apply immediately. You’ll learn how to handle difficult personnel problems, confront a crisis with confidence, and keep your staffs motivated, focused, and productive. 

Outcomes:
  • examine supervisory styles, roles, and responsibilities
  • analyze strategies for delegating for successful results
  • learn approaches to develop initiative, risk taking, and trust in your staff
  • discover techniques for problem solving, decision making, and conflict management
  • develop methods for motivating, rewarding, and recognizing employees
  • define key principles of setting performance expectations, monitoring performance, and establishing a progressive discipline program
  • find out the latest changes in employment laws
Target Audience: Those who are new to a supervisory role, oversee the work of one or more employees, or wish to increase their knowledge and skills as first time leaders

Love ‘Em or Lose ‘Em—Motivating & Retaining Employees

Full-day Course
Overview:

What really matters to your employees—more money? The chance to learn more? A more flexible work schedule? How can you get honest answers to this question? How can you develop employee loyalty and commitment to the organization?

Based upon the bestselling book Love ‘Em or Lose ‘Em, by Beverly Kaye and Sharon Jordan-Evans, this course will provide strategies to help you motivate and retain employees. You will learn techniques to communicate effectively, ask for feedback, make work more challenging, recognize achievement and effort, demonstrate respect, and support employee growth. You’ll also learn what to do if you cannot offer employees exactly what they want. 

 

Outcomes:
  • examine the Maslow and Herzberg theories of motivation
  • promote principles of motivation theories in the work environment by using the Love ‘Em or Lose ‘Em strategies
  • look at examples of how today’s companies have applied these techniques successfully
  • explain the supervisor’s role in motivating employees
  • create action plans for applying motivational principles and strategies at the office
Target Audience: Supervisors, team leaders, managers and directors

Engaging Employees: from Compliance to Commitment

Full-day Course
Overview:

Annual Gallup polls since 2000 have found that 71% of American workers are “not engaged” or “actively disengaged” in their jobs. Not surprisingly, this employee disengagement costs the US a lot—about $300 billion per year—in lost productivity. Today, the pressure is on us, as leaders, to reverse this trend and create an environment that fosters motivation and commitment. This workshop will examine fundamental principles of and catalysts for engaging and motivating employees. You can move your employees from disengagement to reengagement by supporting their progress and making their work meaningful. Even if you have attended a workshop on motivation before, it is time to become acquainted with the newest research. 

Outcomes:
  • identify key drivers in engagement
  • examine some of the latest research about the link between engagement and high performance
  • create a more autonomous environment for your employees
  • replace “if-then” rewards with “now that” rewards
  • lead and engage different generations
  • develop engagement strategies and an action plan to put to work back on the job
Target Audience: Supervisors, team leaders, managers and directors

Team Building

Teamwork Skills & Group Dynamics

Full-day Course
Overview:

Do you ever find yourself pulling more than your fair share in a “team” project? Spending valuable time in inefficient meetings? Hitting roadblocks when conflict arises in the group? Teams can be a source of anxiety, yet they can be effective for handling a variety of projects.

This course focuses on building productive teams. You will explore the stages of group development, strategies for holding effective meetings, and the value of delegating roles to team members. Case studies will give you a chance to practice interpersonal skills required for effective teamwork, e.g., communication, flexibility, and trust. 

 

Outcomes:
  • lead or participate in teams more effectively
  • describe the interpersonal skills required for successful teamwork
  • identify the different stages of group development
  • clarify when and how to intervene when problems arise
  • determine strategies for creating strong teams
Target Audience: Front line, supervisory, management—anyone who wants groups to be more productive. Not exclusive to team leaders.

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