The ability to write a good business letter is as important as dressing appropriately for work: both reflect who you are. In fact, your business contacts may know you only through your written correspondence. A clear, concise business letter reflects well on you and your organization. Good business writing communicates exactly what you mean to say in a way that the reader will understand; a well-written letter, memo, or email will help you get the results you want.
In this course, you will learn 8 basic steps to writing effectively, including organizing your thoughts, analyzing your audience, and enlivening your message using simple, clear language.